Internet issue in Madagascar

Good morning,We are experiencing issue accessing internet. According to our ISP, there is an issue with link between EASSY and national backbone. Madagascar country is at this time experiencing very bad internet.We are working with another ISP to get backup link as soon as possible.This issue is making our support system very very slow. We ... Read More »

10th Dec 2017
Bitcoin payment gateway issue

Hello everyone!

He have get a notice that our BitPay account had some issues. We are trying to solve it. If you have a payment to do with Bitcoin, please open a ticket and we will process it manually.

Best regards,
RATEFIARISON Aina Manoa
Hostibox Customer Care

12th Jul 2017
Customer area upgrade error

Good morning,

Last night, we planned to upgrade our customer are. Unfortunately, there was an issue and we needed to roll back changes. We will redo upgrade another time.

Best regards,
RATEFIARISON Aina Manoa
Hostibox Customer Care

23rd May 2017
Bitcoin gateway issues solved

Good morning!

We have been noticed that our bitcoin payment gateway (Coinbase) has some problems. It was due to our integration script. Now, we set up BitPay in our platform to continue receiving Bitcoin from customers.

Until an official announcement, please do not use Coinbase.

Best regards,
RATEFIARISON Aina Manoa
Hostibox Customer Care

8th May 2017
Some of our servers under attack

Good morning! We have been noticed that some bots are bruteforcing some of our servers. At this time, they are not able to change anything in our server, but we request all our customers to protect their websites, as hackers are also trying to bruteforce customer's websites.For WordPress, we recommend to allow only IP address that you use to ... Read More »

22nd Feb 2017

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